Improving MBTA service

September 24, 2015
In August, our T Riders Union (TRU) and Youth Affordabili(T) Coalition (YAC) met with MBTA officials to discuss improvements as the agency looks to update its Service Planning Policy. The policy guides the rules and priorities for the T's decision-making when it comes to service and we wanted to make sure the new version includes concerns from transit-dependent riders.
Members shared experiences as MBTA riders, including our most difficult trips and how they could be improved. We discussed what it means to make public transportation accessible for everyone and ways to establish more reliable, on-time and frequent service.
Thank you members for coming and sharing your stories and ideas! Stay tuned for a draft version of the new policy later this year and more opportunities to provide input.